SBK sold our property in Leek Wootton in 2013 and have now sold my parents' house in Kenilworth. In both cases the open house principle has worked brilliantly, making it a model of business practice for both owners (us) and estate agents (SBK). I have no idea why other estate agents don't follow this model - it's easy for all parties. 

From the initial valuation meeting through to securing the exchange on our property, the level of service received from the team has been exceptional.

The team are experienced, professional, courteous and committed to deliver results.

Although all the Leamington team were very good, it was the hard work of Norma which stands out. She drove the process forward from SSTC to exchange and managed to keep the chain together despite competing timescales and other issues. She also kept us fully updated along the way. Normas involvement in the sale certainly highlighted why it is often a false economy to sell with these online only agents!

Thanks once again for your support for our sale; I suspect that if you had not persevered as you did we might well have lost it

Our second successful dealing with David Kehoe after he sold one of our previous properties in his previous life, very knowledgeable and professional. Millie and Helen also deserve a mention - a great team!

We are so pleased that we chose SBK. The sale process has not been without it stresses and strains-nothing to do with SBK- so the really important thing for us is how they have guided us through the process.

Utterly professional, always available. Easy through the good times but what mattered to us was the value they added in the difficult times. Proactive, empathetic and knowledgeable. What more could we have asked for apart from a cheaper fee!

Andrew and Norma were a godsend. Thank you both and thank you SBK. Oh, by the way they weren’t that expensive and if we sell again we won’t go for other Agents quotes.

SBK were a pleasure to work with, we were always notified of any updates straight away .  

Gilly, We wanted to thank you personally for the kind and sensitive way in which you communicated with us throughout the whole process.

I just wanted to to say thanks so much for looking after us over the years - we're off to pastures new now but really appreciate all your help with everything.   Thanks again.

Thank you for managing my property so well over the years - I have really enjoyed our chats on the phone!

Thank you for your excellent survey report and prompt service.

May I say how very much I appreciate all your help and the way in which you, and the other folks at Sheldon Bosley, take care of things. Years ago, when I bought the house (we are talking 1983), I felt that having someone manage the property, especially when renters might be involved, would be a good idea, and so it has proved to be.

An excellent service which was maintained through the protracted period. I found all of the staff to be very helpful.               

Thankyou very much for all your hardwork guiding me through the sale....I really am very grateful for all your efforts - above and beyond the call of duty!

The responsiveness, skill and efficiency of the commercial department at Sheldon Bosley have been exemplary.

Pro active advice to try and achieve the best possible disposal requirements.  The marketing brochure that was produced was outstanding and received extremely positive comments from all who saw it and helped to re-enforce the quality and opportunity of the property.

It always makes everything easier and less stressful when you have friendly, approachable contacts dealing with the sale of your property. They were always available and easily contactable to answer any queries that arose and to be kept fully updated on the progress of the sale.

Compared to our previous Management Company, there is no comparison……Matthew has got more done in one month than the other Company did in their entire six years

Thankyou for the outstanding work you have produced and your input & hard work to the service charge accounts.

I would like to thank you all for responding to my constant telephone calls with patience and courtesy….All your emails and telephone calls to the vendors and their solicitor were so vital to the successful outcome.

The overall service was excellent . Helen Wallace in particular identified our eventual buyer and throughout kept us fully informed. When she wasn't available her colleagues were most helpful and patient.

Great set up and the best we have experienced in our lifetime of buying and selling. Well done!

Very impressed with the presentation of the survey report...very comprehensive...thanks again

The service we have received from everyone at SBK has been exceptional, with each member of the team offering their expertise at various stages during the process.

We witnessed Vicki in action passionately selling our home to potential buyers - helping them to imagine how it could suit them. Mike and Oliver jumping in when our buyers had concerns following the homebuyers survey. However the dedication and testament to seeing through the sale was really demonstrated by Karen who tirelessly followed the chain and took on the role of several estate agents when information was not coming through. It was thanks to her and the team’s unwavering persistence that ensured our buyers did not pull out and we did not completely lose faith when things were not running smoothly. It was an extremely difficult chain and we would not have wished to have been partnered with anybody else and we feel our buyers were also grateful for the honestly SBK provided.

They handle themselves with the utmost professionalism and always have their clients best interest at the forefront of what they do. Thank you so much!

I was impressed by the whole team working together in order to obtain a number of quality viewings and a successful sale.

Communication and feedback were of an excellent standard.

I would not hesitate to recommend Sheldon Bosley Knight to anyone. I write to express my sincere thanks and appreciation for the work done on my behalf by members of the Leamington office in relation to the recent sale of my home.        

I would particularly like to say a huge thank you to Andrew James. From the moment that I enquired about putting my house on the market, he has been nothing short of exceptional.

We had already found a house that we wanted to buy, and so it was important that my property went onto the market without delay and sold quickly. Andrew was fantastic in that respect; the house was on Rightmove within a couple of days of my instruction and he then arranged somewhere in the region of 20 viewings a week later. He priced the property brilliantly, leading to my receiving six offers, all in excess of the asking price.

He was calm, conscientious and diligent throughout the whole process. Communication with me was always excellent and timely.

I should also say that the other members of staff from the Leamington office were also always helpful and supportive.

All the staff were professional, reliable, helpful, friendly and seemed genuinely interested, both in selling our house for the best price possible and in sorting any issues or queries.

David Kehoe gave us sound advice initially and Helen Wallace was always ready to help and advise and to chase buyers and solicitors

First class service from Andrew on the valuation side of things and Norma was excellent in keeping me updated on progress through the transaction - very impressed!

We would like to take this opportunity to say thank you for your help and support for the last 7 years we were renting through Sheldon Bosley.

You are an excellent, professional team and it has been our pleasure to deal with you over the years.

SBK, and Andrew James in particular, were very clear in the process that needed to be followed to market and sell the house, and followed the plan through. All of the team in the Leamington office were extremely professional and are setting the high standards that I believe positions them as market leaders.

I would like to thank you all for responding to my constant telephone calls with patience and courtesy!  All your emails and telephone calls to the vendors and their solicitor were so vital to the successful outcome.  I am most grateful to you all.

Andrew James and his excellent team did exactly what they said they would do ....they sold our house quickly and followed up on all the details efficiently and cheerfully. Perfect!

We have, at all times, been kept well informed about any prospective purchasers, and have always felt our business was valued. Gilly even tried to help re-home our little dog! We all felt that we have received the best service and wouldn't hesitate to recommend Sheldon Bosley to anyone wishing to sell their property.

The professionalism and efficiency of my sale in general was conducted in an exemplary manner.

SBK stood out as the best option.....the communication throughout was exceptional.  Norma was on hand with excellent communication between us, our buyers and the two solicitors involved and the deadline for our exchange date was met.

Overall an outstanding level of service making the whole process as smooth as it could be.

Extremely professional engagement. Very communicative and helpful in all aspects of the sale.

Just a little note to say 'thank you' for all your help getting us moved. We are getting settled, however we still have lots of boxes!

I would personally like to thank you for the way that you have managed the affairs of Vinery Court …. and hope that our good business relationship continues for the foreseeable future.

Remarkable service from a personable and professional team. Sound advice from day one; excellent presentation of our property during marketing. All followed by proactive feedback on each viewing and subsequent progression of offers and sale process.

I hesitate to mention any individual as the whole team works in a cohesive way to achieve the best result for the client.

Andrew James at Leamington office was my first point of contact giving me sound and enthusiastic advice.  Sophie and Norma create an excellent professional and friendly office to visit.

Philip and Liz have been fantastic with very prompt and supportive service at all times. This has been so helpful as I live so far away.

We have been especially impressed by the calm, thoughtful and pragmatic approach displayed by Philip Jones. His courtesy, patience and evident wide experience engendered considerable confidence in us, particularly through a tortuous and at times upsetting conveyancing procedure. His team of Liz Smith and Kate Billing deserve praise too for their good humour and unflappability.

Thank you for your professional and prompt service.

Suzanna was both friendly and helpful….Helen was exceptional; Very friendly, can do attitude and just a great help. She made the whole process very simple and was always available or called back when we made contact.

Great work deserves recognition.

Thank you for such a full and comprehensive survey.

Helen Wallace proved very efficient in overcoming communication issues with solicitors and purchasers in order to progress the sale to fruition.

Thank you again for all your help…..you have been fantastic through the whole process. Your customer service is outstanding and your personal style is an asset to the company. Thank you so much again.

Our sale was complicated but after accepting the offer the aftersales given by Helen was brilliant. Everything was executed with total professionalism.

All the Stratford staff have been very helpful, David and Helen have been outstanding in advising us and dealing with potential buyers, particularly as we had a covenant that could cause problems. They have kept us up to date with progress, and kept the processes moving when they appeared to be slowing.

Highly recommended.

Both SBK and our landlords were really good & accommodating.  We would like to thank you at SBK  for helping us find our perfect oasis where we enjoyed nearly 2 years of happiness. 

I contacted SBK on the recommendation of a friend after having a valuation from another company. Andrew arrived punctually and was extremely professional and helpful. I received an offer within one week of marketing with them. I would thoroughly recommend them to anyone who wants to sell. I am very happy with the service I have received.

It’s great to speak to a Stratford agent who actually seems to have some enthusiasm for selling!

Thank you for your excellent service…we have really enjoyed our time at The Lodge.

Thank you to you and your colleagues for an excellent & efficient job. We are most grateful for all you do.

Andrew James the Manager was excellent. I'd like to give my thanks to Norma Woodward. She is the best & very efficient in her job

My wife and I would like to thank all of the staff at the Shipston Office. Kate, Liz and Phillip had a very difficult job as they were let down by prospective purchasers, but in the end they were successful. The whole team are very nice people to deal with.

It has been a pleasure dealing with you all in Lettings

Outstanding service.  Held together a difficult chain when other agents and solicitors didn't have a clue.

My client has asked me to pass on her thanks for the excellent manner in which this matter has been dealt

Marco, Norma and the team at Leamington made marketing and selling of the property very straightforward, kept in touch throughout the process and maintained a high standard of professionalism throughout. The marketing materials were well-presented and impactful. The strategy of inviting multiple potential purchasers to attend in booked appointments same day seemed effective. 

SBK stood out for us because it seems to have high visibility on the high street and to obtain consistently good results in terms of marketing and selling properties. We liked the fact that there is an office nearby us. We also thought the SBK branding with its bold clear design formats and colours stands out from the crowd of other estate agents.

Thank you so much for your work on the survey. Your survey has saved me a fortune and countless months of unnecessary disruption, so I'm very glad that I had it done.

The whole team were engaged and efficient. The house was marketed unsuccessfully for two years by another Leamington agent prior to engaging SBK. Within two weeks of going “live” with SBK we had two solid offers above the asking price. Great marketing, charming hosting and excellent back office follow-up and feed-back.

The service we received from the Leamington Spa branch of SBK was faultless. We mainly dealt with Andrew and Norma. Norma was particularly tenacious when it came to chivvying up the other side and she was very calm even when we were getting stressed in the middle of the whole process. We were trying to sell our house in England while living in Turkey, but with the help of SBK it all went very smoothly.

Thanks for being so great to work with, as an agent and whole agency. I will be happy to recommend you to anyone.

Excellent positive and pro-active service which achieved results very quickly after taking my property on from an estate agent who had been very ineffective.

Liz and Kate were all extremely helpful, efficient and friendly during the whole house sale experience (which only took approx 3 months from valuation to completion !) SBK exceeded all our expectations and we are both so very grateful.

Communications were exceptionally good throughout which I believe ensured a very speedy house sale.

Many thanks to all at SBK-Shipston on Stour. I will be recommending you to all !!!

Helen and David were outstanding, they dealt with matters quickly and professionally, always returned phone calls without delay and always gave the reassurance that is required when problems occurred . First class service.

Everything seems to be running very smoothly, which is entirely due to you and your colleagues - so thank you.

It has been a pleasure dealing with Sheldon Bosley. I will certainly recommend your service to all I know who are looking for a rental property.

Helen at the Stratford office – outstanding, proactive service selling 2 properties in the chain. Agents and solicitors in the area sang her praises also keeping the chain moving - brilliant!

SBK were always professional and proactive. I wouldn't hesitate to use them again or recommend their services to others.

Sheldon Bosley Knight were brilliant. We received two offers to purchase the property within the first week of advertising. David took all the property details and gave us advice. Once the offer was accepted Helen and her team kept us informed at all times and worked extremely hard ensuring the sale went through smoothly. 

I would most certainly use them again and highly recommend them as an entire excellent sales team.

Both Andrew James and Tamara Bridgman were excellent throughout the sale process, as were the whole team at SBK. Proactive, attentive and kept me fully informed at all times.

Good old fashioned face to face service with a very professional approach.  

Excellent feedback and customer service from the whole team.

Although this has been a difficult process the support received from Sheldon Bosley Knight has been excellent. The office have kept me updated on a regular basis and continually chased the solicitors involved to get this transaction over the line.

I am writing to put on record, our appreciation for the fantastic service you have given us in my son’s purchase of his first property which completed recently, painlessly with the minimum of fuss.

The initial negotiations were carried out efficiently and quickly and special mention must go to Katie and Zoe, who I saw regularly to monitor and push forward the sale, who were just wonderful and a great advertisement for your firm. It’s always nice to walk in to a big smile and warm welcome.

Thank you to everyone for enabling him to buy his first property so easily and without stress.

Very Helpful & Responsive. SBK were great, in particular Millie who was brilliant. There were a few stumbling blocks with our sale and SBK where great in helping us get these sorted and progressing our sale.

If we decide to move again I will contact you, as I feel confident that you do try to actively sell properties, unlike most of your competitors.

If you’re looking for a genuinely caring and engaged Agent who keeps you suitably updated, sends informative answers to key questions before you have even asked, and people who are an absolute pleasure to work with, then SBK are the right choice! 

I am extremely impressed by SBK Leamington Spa, the entire lettings process has been wonderfully smooth and all interactions with SBK’s Marc & Faye have been an absolute pleasure! I cannot recommend them highly enough (and I qualify that statement by personal experience of other managing Agents)

Having a property to let, I had arranged back to back meetings to review the services of 6 different local managing agents so that I could compare and contrast their service offerings. After conducting meetings with all of my chosen Agents, I was absolutely resolute on selecting SBK Leamington Spa to let and manage my property after meeting with Marc & Faye!

Not only were Marc and Faye incredibly knowledgeable, professional, thorough and flexible - but they were also extremely warm and friendly people, approachable, helpful and most importantly, proactive. I engaged SBK ?at 10:00AM and by midday the property was photographed and marketed online - and I must add that the photos they took are gorgeous!

Sue was amazing in quickly and professionally getting my property sold at a good price. I need to sell quickly to secure the property I was buying and SBK were brilliant. I was also really impressed with the level of continued ownership and proactive communication through the sale process by Juliana. Both Sue and Juliana were very professional.

I could not have asked for a better service in what turned out to be a long and tortuous sale. From discussion on to how to present the house in the details, marketing advice,viewings, to the final negotiations with the rest of the chain everyone was very understanding and helpful.

Philip Jones's calm reassurance when progress continually halted and the all the staff's hard work in keeping everyone informed was exemplary.

A huge thank you to everyone at SBK for being so kind and understanding at such a stressful time.

Tamara, thanks for all your help during the tenancy. My last experience was awful and the contrast between how you and they treat tenants is huge. You and the team have always been so helpful and friendly -and I wouldn’t hesitate to recommend SBK :)

I just wanted to say a huge thank you.  You have been outstanding.  I would 100% recommend SBK and feel very fortunate to have had you on board.

Thank you for processing our planning application regards the Wind Turbine. Thanks for all your effort and professional expertise.

Nothing has ever been too much trouble...problems have been dealt with in a professional & diplomatic manner…a font of knowledge in all aspects of Property Management…I would recommend Sheldon Bosley to any person looking for a reliable, friendly and 'always there' Managing Agent.

Thoroughly professional, yet friendly… contributing substantially to the smooth running of the twelve residential apartments

Thank you for a hugely accessible survey report on this property; I feel I can now purchase it with confidence following your advice on where work and upgrades are needed.

I would like to thank you personally and the rest of your team for all your hard work over the last three months or so. A good result, I think, only made positive by your very high professional standards. You have done a very good job and I am grateful.

A fantastic result on our sale and purchase of our latest properties, as always received from Andrew and the team @ SBK!

We wanted to write to thank you Gilly for your invaluable help in the sale of our house.  

You were tireless, as was the rest of your team, in making sure that everything went as smoothly as possible. Your liaison with the purchasers meant that we were kept informed of all developments despite the fact that we were out of the country for much of the time. I must also compliment Sheldon Bosley for the excellent marketing of the house and your advice in setting a realistic guide price which enabled us to realise a most satisfactory sale price.

We will not hesitate to recommend you to to others.

Thank you SBK; the service we received through our sale was second to none. In particular we would like to thank Andrew and Norma who kept us informed every step of the way. A professional service I would highly recommend.

A terrific service. Everyone we dealt with was both professional and friendly. It was reassuring that Andrew, the branch manager, was readily available and obviously involved at all stages. Thank you! 

The whole team have been nothing but helpful, efficient and friendly throughout the sale of our property. The service has been incredibly professional, thorough and honest. I wouldn't hesitate to recommend them. 

We were continually kept in touch with the progress of viewings and ultimately the sale of the property.

All the staff were friendly and helpful and we will definitely recommend your company in the future.

Your previous schedule of dilapidations on our commercial property was also agreed to by the tenant’s surveyor given its thoroughness, resulting in the tenant subsequently conducting the large majority of the identified works.

So thank you once again for an excellent piece of work.

Very pleased with the articulate and professional manner in which the survey was conducted. Our neighbours also wish to thank you for resolving a difficult problem to their satisfaction.

All the staff at Kenilworth Branch were very polite and efficient. It was a complex transaction but your staff were understanding and sensitive to the issue.

I have used the various services provided for over forty years. As a farmer I have gradually found it increasingly onerous and time–consuming to deal with the plethora of paperwork produced by the agricultural directorate in Brussels and its UK implementing agent, DEFRA. I have therefore contracted this work out to you for the last eight years or so.

My point of contact for the last five years has been Laura Gaydon; I cannot speak highly enough of the service she has given me. She has been meticulously accurate in completing my Single Payment Scheme (now the Basic Payment Scheme) forms, always in good time and in good order, which is a great relief for me; in spite of the maddening complexity of the paperwork we have never had forms returned or rejected. Laura has also been responsible for ensuring that my Higher Level Stewardship commitments are properly met and reminding me of, and helping me with, the other form-filling obligations the our masters in Brussels impose on us.

Beyond all this Laura and her colleagues were responsible for drawing up the plans and application forms for a new grain store which was completed in the summer of 2014.

On a personal note it is a pleasure to work with Laura; she is efficient without being remotely bossy and has the invaluable gift of correcting my errors without a hint of reproach. I have no hesitation in warmly recommending Laura and by the same token Sheldon Bosley; throughout our long association I have always found them courteous and efficient and I look forward to maintaining this happy relationship in the future.

Very good service from all staff that I dealt with, as the property was let through SBK prior to sale. Prompt communication and helpful in “over and above” requests that we made, as we do not live locally.

Andrew James has guided us through the process very professionally, and has been patient in persevering with us when things did not go smoothly on many occasions. He discussed our options at different stages, and we felt confident that he gave us honest advice, based on excellent knowledge of the local market, and an appreciation of our own personal situation.

Thank you for the professionalism and courtesy extended to us, which was exemplary.

A very big thank you for looking after the property and finding tenants for it over the years.

Initially Andrew was my first point of contact giving me sound and enthusiastic advice.

Sophie and Norma create an excellent professional and friendly office to visit.